FAQ

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How to inform us about a cartographical error ?
 
 
The European mapping databases used by ViaMichelin are created in partnership with TomTom. Our products and services use detailed mapping that is among the most accurate on the market and this mapping is updated on a frequent basis due to the ongoing changes and development of the road network.
 
Please note, however, that there is no set time period between the identification of a required change, the consequent update of the database and the integration of this information on the ViaMichelin website.
 
In order to assist with the integration of requested map changes, please submit your comments to:
 
     http://www.mapsharetool.com/external-iframe/external.jsp?CustomerId=MTP
 
Finally, the information on our website should be interpreted as a guideline and not as an instruction to be followed in all circumstances. In the case of any doubt, please ensure that you respect the laws and traffic regulations of the country in question.

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